I should have mentioned in the video, A.
Don't bother ringing the council because they don't give a fuck about your complaints anymore.
B.
My father was a qualified electrician and him and Daniel have both done the pat testing course and is both in date.
Okay?
And we've been saving these up for a while.
And then what happens is when we get to the end of the trolleys, we don't add any more because what we were finding was we were doing the pat testing, putting the electricals out and then we had to go looking for them in all these different shops to renew them every year.
So we were like, no, we just do a batch at a time and we put them in one place and we know where they are.
So like, if all the electricals don't sell now by when the year is up in Caerphilly shop, I know where they are.
They're all in Caerphilly shop because I've written it in the book.
So this is the next batch now.
And then at the end of the 12 months, when you've got to retest them, if there's scraps left, then we just cash it in because obviously there's copper in there.
But obviously there's a carbon footprint to see that he tests them all.
See, so they, if they're not working, he won't put it in and we'll put it straight in for copper recycling.
But there's a carbon footprint to all recycling.
So if you can reuse something first before you recycle it, then obviously that's more beneficial to the environment, isn't it?
What else was I going to say?
They're both part tested.
He's a qualified electrician anyway, but he's retired.
Oh, and they're all guaranteed.
Most things are guaranteed by us guys.
Most things.
Okay.
Sometimes if I have a phone in, I'll write sold a scene on it, but I mean, I, I'd appraise it accordingly.
If I got a phone and I can't get the switch on, I'll put it up for £2.50, £2.50, right?
Because some people just like to pick up the phones or they like to go and try and fiddle with them and fix them.
Right.
I write phone, can't, can't get, my father can't get it to work £2.50, you know, sold a scene.
So you can't bring it back.
If it's been misused, then obviously we'll say we're not taking it back.
But you know, DVDs, records, if your head falls off your doll, you know, if your bunny tail falls off your plushy rabbit, bring it back and we'll swap it for something else.
We are guaranteed.
We once was with Remy with a bike and she was told she wanted it for £25 instead of £45.
It was an £125 bike, but it was a little bit rough and needed work.
So it was priced accordingly.
I said, if you have that for £25, it is not returnable.
We banned her in the end anyway, because she was such a nuisance with other stuff.
She's the one who pulls all the stuff out of the recycle bins.
She took it straight up the bike shop and the bike shop refused it to trade in for more money.
She brought it back to me and wanted a refund, but she'd written it up and down the street and everything.
And I was like, no, but the bike man contacted me to say she'd been in as well.
I was like, no, I told you it was non returnable.
Off you go, on your bike.
And the other thing was the chaise lounge that was antique.
And he sent his goons in to come and pick it up and they carried it out with their legs.
And then he said he dragged it across his living room.
And well, it was, we know who it was.
He was a bit from the shop and he put it up for £300 and a bit in his shop.
Right.
So he wanted it in his living room.
They want to drag it across it.
His goons picked it up and damaged their leg off it.
And I said, no, it's antique.
Queen Anne posh legs.
You know damn well, you shouldn't be handling that with the legs.
And you knew it was an antique product.
So, you know, 9.9% of the time we will exchange something, not a problem.
And please, guys, don't buy something and it don't work and say, oh, put it in the bin.
Bring it back.
We'll swap it for something else.
We've got loads of stock.
Honestly, guys, when we say to come in and take your five pound birthday or come in and take your five pound free spends, come in and do it, guys.
We've got tons of stock.
I often say to the volunteers, take a bag full of stuff from that room or that trolley up home with you for free.
We've got tons.
So if I'm saying to you, come in and exchange something, do it, guys.
I don't want you to be out of pocket.
Okay.
If you buy this and it don't work or you buy that and you get it home and it don't work, bring it back.
Swap it for something else.
We put it on the non-working pile, cash it in for the copper.
Simple as that, isn't it, guys?