Sorry guys, I had to cut my last video short because I had like five ladies walk in, so sorry about that.
They just turned up and went straight in and I was like, oh I'm in the middle of a light.
So yes, I don't believe the older guy that complained and came back and apologised had a community resolution order.
But the other two have.
So that means they can get arrested at any point if they bother us again.
Or any bugger else I expect, hopefully.
So if you're an idiot, do us a favour, do everybody a favour, stay in the house.
So these pair we're banning.
We've had problems with them for about 18 months.
Well, from when we started at Blackwood, so possibly even like two years ago now.
And time moves really quick when you work for the baby bank.
I can't believe we've been running for nearly five years.
And next year we'll be six, it's just going so quick.
So we're banning these pair, they're trade dealers, they're the pair of dickheads.
They come in, they're like, you won't get £300 for that.
Now, let me tell you something now, right?
If there's anybody that'll get £300 for anything, it's us.
Right?
Because we're good at it.
They come in, they're like, no, no, I want that for 50 quid.
We're like, you're not having it for 50 quid.
Because I know you're an antique dealer.
They've come in this last week, this week, possibly this week, I can't remember.
Don't even know what day it is.
Bothered Daniel down here.
Asked for all the Capodimontes out of the cupboard.
The Capodimontes go for £300 to £500 a piece.
They only wanted one, which makes me think they've got another one pair.
A one less pair, you know.
And they wanted it for 80 quid.
And I was like, you're not having it for 80 quid.
I'll do it for £150, I think I said.
I think I said £150, I'd probably drop it down to £100.
I said, I'd drop it down to £100 because he's found a hairline crack on an old piece of china.
That defines it as being antique.
Right, anyway.
I said to Daniel, is it him?
And Daniel wasn't really listening.
Trying to deal with them.
But they're a nuisance.
So he wasn't really answering the messages that I was sending him.
To ask him, was it this bit of idiots?
So we've banned them from the shop now.
I just should have banned in notice because they're trade dealers.
I had a book once.
I didn't have the book, sorry.
One of my volunteers bought a book from St. David's in Blackwood.
50p, I think they paid for it, or £1.50, something like that.
Brought it up to me and said, this is a really old book and you know about books and you know about antiques.
He said, what do you think this book is worth?
Because I don't think, I think it's worth more than £1.50.
So it was a very old book and it was rolled.
You know like when they used to print and then they'd roll it with the ink?
Not like a printer like this or a hand printer.
It was like pressed in ink.
I said, I bet that's like a first edition.
He said, they really don't say first edition.
And I said, well, I think they were, you know, in like the 1700s and 1800s and the 1600s, when it was probably rolled in ink and pressed, they were more likely, you know, they're more concerned about dying a plague than writing first edition on their books.
They didn't think anybody survived that long.
I said, I would value that book off the top of my head, you know, off the cap, £200 to £300.
I said, I wouldn't let it go.
I said, because that book is not printed in any sort of systematic way.
It's rolled in ink and pressed.
I said, it's very old.
Come find a date on it.
Nothing.
I said, take it down the antique shop.
I said, ask them.
I said, don't say nothing.
Don't say you spoke to me.
I said, go and ask them.
They offered him £2 for it this fair.
Right?
Now there's no way like that book would have gone.
We had a cookbook, Mrs. Beaton's cookbook, one even a first edition, but it was old, and that sold for £100.
If anybody's going to sell anything for £100, it's going to be us.
If anybody's going to sell a cap of de Monte for £300, it's going to be us.
If there's anybody going to sell anything that's worth anything, it's going to be us.
Right?
After all these shop shutdowns, we're going to be the last ones standing, because we know what we're doing.
Right?
And we're doing it for a good cause.
We're not doing it for ourselves.
We're doing it to help people.
These people get on my tits.
Right?
And they've been getting on my nerves for a long time.
And now they're starting to get on the staff's nerves.
They've been in Pontypool.
They've got on the staff's nerves there.
They've sent somebody else in to buy an antique that we refused to sell them.
And they've come in here and bothered Daniel, and he's messed up my cap of de Monte cupboard now, to get them all out to show them when they didn't have them, because they can't afford them.
Right?
So you can't afford anything that's in our shop.
Don't come in our shop again.
You are on a banning notice, and it has been emailed across to the police, because they've shown me a book that I could have bought, to put people's names down.
But we're sick to death here.
When Daniel rung me to say he didn't want to pay the £1.50, he wanted to pay £80, he was like...
in the background, and I went, whoa!
I said, is that that guy from the antique shop?
And then he ran out the front and was looking at something in the window, and they were both looking at something in the window, and they ended up going.
So they knew it was me on the phone then.
So they knew they were in one of our shops.
They know they've been told that we don't take offers.
They know we won't put up with their attitude.
So we're banning them.
So I'm just putting it out there, because we know they've been into one of our friends and colleagues who runs another antique shop, and been buying stuff on them.
So off them, and beating the price down there.
So we're just putting it out there, that we know they're traders, and our prices are not for trade.
Okay?
So if we go like, fill a bag for a penny, fill a bag for a fiver, it's not for trade customers, the same as we had the problem with the jewellery girls, nicking the stuff, right?
And then wanting the stuff 75% off, and all the rest of it, and then tacked one of us with a brush.
You know, just had the warning now on the indoor market.
Our prices are not designed for trade, they're designed for mothers.
They're designed for families, to help families, okay?
If you want to make a profit, go out, get the donations, get the stock, clean it up, evaluate it, price it, display it, pay the rent on the shops to display it, pay the electric bill to display it, yourself.
Okay?
Because I don't work 20 hours a day, and neither do my staff, because they're working their backsides off, for trade, to come in, be rude to my staff, and ask for stupid discounts.
Now I would have let it go for £100, it's worth anything between £300 to £500, I would have let it go for £100, but they got on my nerves.
Okay?
So, again, we've had another problem, with another trade customer.
When I've uploaded all the Pokémon stuff, I've had to put no trade customers, all over it.
Because we've had issues with Pokémon trade customers, coming in, buying teddies at 75% off, lying and saying, oh yes, I want this, I don't know, stick a brick back, or whatever his name was, I don't know, Pokémon toys.
Right?
I wanted for myself, for my own collection, a boy man, right?
No, straight down his door, sold it to a kid for £8.
Right?
Now that kid could have had it for £2 in our shop, with 75% off, but they sold it to the mother and the kid for £8.
We know that, because the mother came into our shop, straight after he bought it, didn't even wait, didn't even wait a couple of days, right?
He came straight into our shop, after he bought it, and she recognised it, because it still had part of our sticker on it, the way we do it, and my member of staff said, where did you get that from, and where should you pay for it?
And they said, trader up there, and we paid £8.
And they come back and told me, and I have to go and speak to them and say, don't come in the shop.
Well, you can come in the shop, but you don't have the 75% off, you don't have the filler bag for a fiver.
You pay the trade price, which is the price that's on the item.
Okay?
You don't do the work, you're not out there, I got bags of stuff everywhere, right?
I've just cleaned all these items by year now, Dan's in the middle of cleaning items, Sammy's cleaning items, Sammy took items home to clean last night, Jan takes washing home of them, my mother's washing, my dad's fixing stuff, my dad's delivering food bank out to a lady today,
the stack, because she's got three children and cannot get to one of the shops, because she's injured her leg, right?
Using his own fuel, Dan doesn't claim any fuel, I don't claim any fuel.
If you want to have a shop like this, go and do it yourself.
Yeah?
Don't come in here expecting to buy stuff cheaper off us, when you haven't done the work.
We are here to raise funds for mothers that are vulnerable and their children.
To take the financial burden off them.
Don't come into my shops having a go at my staff, messing up my Cabot de Monte cupboards, and getting on my nerves, because you know about it.
And I'll be up your antique shop, moving all your stuff around and asking for a discount on it tomorrow.
Looking forward to it.