Oh, I'm still here guys.
I've still got stuff to do.
This was funny.
This was from one of the house clearances.
And this was in there.
And I've only just noticed this.
That's from Big Risca.
Because we had a load of price labels from Shores when they shut down.
And we put those on there because they were losing their sticky.
So we were like, oh shit, we better use the red labels quick.
So just bash them on everything.
So that's from Big Risca.
And it's come back to us in a house clearance.
That's nuts, isn't it?
It all comes back to us.
We've got to stop manifesting it.
So I've got loads of work to do, obviously.
But I've just found these lovely cards.
And I'm like, oh, shall I write a little thank you to the neighbours?
Tell them we're here.
Because a lot of people still don't realise we're in Caerphilly.
So Dan's going to order me a McDonald's now because the app he has on my nerves.
So he's going to order me a McD's.
And I'm going to sit here and maybe write some of this when I should be pricing and working.
But I'm like, I don't know, I quite like these cat things.
I don't know.
I don't know.
I was looking for our... I got a lot of old leaflets for the old Jayne’s Baby Bank and Charity.
We had printed a long time ago.
But I think they're in the back of the donation centre.
So, you see me?
I don't think we're going to get them out any time soon.
I was going to just post all of those around.
Blame Ian Smith.
Because they've got to go anyway.
So I might as well just post them in, cross off the Charity and say we're done with it.
What am I going to write on these now?
And then we could do 10% extra
with this card.
Because a lot of people don't realise we're here.
I might regret this.
I should be doing donations.
Need to increase the footfall, guys.
Otherwise I'm going to have to stop donations coming in from the public.
Because the problem I've got is it's not just donations.
It's people are clearing out for Christmas.
And it's like 5, 10, 15, 20 bags at a time.
And people are going up in the attic and they're getting their Christmas decorations down.
And then they're like, oh, well, let's get rid of all this baby stuff while we're up here.
And that's brilliant.
But we're getting swamped.
And the problem is like, you tell 10 of your friends, oh, I need people in, guys.
That's why I put that sign up there, right?
20 pound tomorrow.
Please take it.
I don't care if it's your first day.
What we find is on the first day, a lot of people don't want to take it.
But no, it's there to be taken.
Right, guys?
You've worked for us.
If you've come in and you've worked and you've tidied up and what have you, then you're entitled to that discount.
That 20 pound commission, what is it?
Store credit.
OK, don't feel awkward about taking it.
We've given it back to you because of the work that you're doing.
OK, and I appreciate the work.
And so do the other volunteers.
We're all rushed off our feet.
And the volunteers that are already in will tell you how rushed off their feet with their own jobs.
You know, not just me, Sammy and Dan, but like the other volunteers that come in, they know how busy we are.
And they appreciate it when somebody else comes in as well.
I don't know what I was waffling on for there.
Oh, the donations.
And as much as we love them and like you, you might say to your 10 friends, go and see the baby bank.
Don't listen to what's being said online.
Go and see her.
She'll do you a deal.
I got good prices anyway.
And of course, like maybe eight out of those 10 come and then they'll shop and they'll buy stuff or they'll just maybe three of them to have a look and then three of them will buy.
But you can guarantee that eight out of those 10 will come back with donations next time.
So it's a massive cycle, which it should be.
But obviously, you know, and I'm never afraid to admit it, we got too big, too fast and we can't cope with it.
So I need people in, guys, OK?
I need you in.
I need you sat down so we can train you how to do the pricing to take the pressure off us three because we just can't cope with it.
We can't get the stuff out quick enough to sell it.
You know, there's nobody else doing discounts.
I guess 75 percent off, spend 20, get five pounds worth of stuff for free.
Come in, do a shift, get 20 quid worth of stuff, you know, free giveaways.
There's nobody doing it the way we're doing it.
Pound.
I mean, most charity shops or second hand shops got one pound rail.
We've got eight in the shop, about 60 million in Pontypool shop.
I got three bags down by there, you know, we got absolutely tons, guys.
So tell everybody, if you know somebody who likes charity shopping of thrift shopping and, you know, the rest of it, vintage shopping, tell them because right now you're going to get a bargain because we have slashed the prices because to try and keep it rolling and to try and keep the stuff coming in and rolling.
But if it goes, if we're not getting the foot falling, then we're going to have to.
We're going to have to...
It hasn't been too bad with kids since they have a week either.
It's been a lot better.
So brilliant with that.
Perhaps you've drawn awareness to it for the other shops as well.
They've said it's been better.
What's he doing?
I think he's shopping.
What's he up to?
I think he's just looking in the window perhaps.
They look older boys.
They don't look like trouble.
They don't look at the haunted doors.
But that's the cycle we've got.
But obviously, I don't want to stop it off our businesses and the charity shops and everybody else and the auction houses and people who are giving us stuff that they can't get rid of.
Or that they can't sell for whatever reason.
Because that's our contract, our verbal contract with them.
And they've done us a favour and we're really happy with it.
But the only thing I can do is stop it from coming in from the public.
I don't want to.
Hi guys, alright?
It's all half price but we only take card and contactless.
75% sorry we're doing.
So that's where we're at guys.
We need to increase the footfall because we've just got so much coming in.
Otherwise I'm going to have to stop it until after Christmas because of the volume.
The volume that comes in.
Oh don't, I know, don't.
I'm on a live now without followers saying to me, better get in there and buy stuff.
Extra discount.
This card, no code, isn't it?
There we are.
I might be able to post to one side of the street.
My knee is not too bad guys.
Can you get through?
Yeah.
I was thinking about it earlier but I only had Christmas cards.
I can't be giving out Christmas cards already, can I?
And then these come in.
This card,
my mother will be on the Christmas cards now.
So I'm ready for...
I'm writing really fast, I'm sorry about my writing guys.
I wonder if he's ordered me a McDonalds.
We've had some new customers in today which has been good.
So that's good because they've only just found out about this.
And one girl was FaceTiming her friend because...
She was like, oh look at this shop I just found, look at this shop I just found.
So she bought stuff, she was happy.
She had earrings and a bag, she was well checked.
That's it to the younger generation.
They haven't got a lot of money either have they?
Everybody is struggling.
I don't know.
So anyway, what I was going to come up with a line for was to start a discussion about charity shops.
Please take part in the conversation.
Why do you think charity shops are failing?
Now we know the high street is failing.
But why do you think they're failing in your opinion?
Because...
Do you think it's their prices, things like that?
I know people say our prices are high but then we do the discount.
So we do 75% off or spend £20 together £5.
But what do you think?
Why do you think the charity shops on the high street are failing?
Because obviously I monitored the charity shops on the high street and that's why I started this.
So I'd be interested to see what your comments are.
I think a lot of them is their attitude.
But then having worked in this environment, some customers come in and they create you to have an attitude straight away yourself.
Because they come in and they're so standoffish when they come in.
That you're like, oh my god.
Some of them crack you up like...
Oh, try guys!
I mean, they were lovely, weren't they?
They were lovely as soon as they come in.
But some come in and they're like...
But you can understand why charity shops, some of their staff are really rude.
And they're working all day and what are they getting for it?
Because some of them don't even get a discount.
You know, I'd like to think that we look after our volunteers.
Because they get their allowance.
They get,
you know, micro meal if they need food.
We look after them.
We don't fund Greggs.
Because Greggs is fairly unhealthy and it's expensive.
So we don't fund Greggs.
We will do other stuff.
Sometimes we do like free bag from the pound shop.
Because we know we've got more coming in.
Or I know I've got 500 bags in the back of my car.
So I might as well as let them take a bag home.
The thing is, volunteers just bring it back when they finish with it anyway.
Anybody got any of these little notebook cards?
Pop them in because they're always handy for stuff like this.
I'm being on the website today.
I don't know what they're saying about me today.
Could be anything.
This is your paranoid way with a clown.
Do you think perhaps they don't like clowns?
Some people don't.
They're finding creepy.
Makes me laugh because I sit here and I watch them.
And some people have walked past those haunted dolls.
And they cross right over to the other side of the pavement.
A lady came up earlier and she was like, That's a really ugly doll.
I said it's a haunted one.
She was like, oh.
She was like, what?
I thought it was ugly too.
Let's see if I can turn you a bit.
So yeah, guys, put it in the comments.
Why you think charity shops are failing?
Because Cancer Research, I mean, these are massive names.
Scope 75 shops.
You know, are they out of touch with their customers?
I try to look at the charity shops and think, Well, what are they doing wrong?
Or badly?
How can we flip it and do it differently?
People sometimes say to me, Well, why don't you price it cheaper to start off with?
Because we've got to be seen to be doing it fairly and accurately.
You know, it's all very well for, like, Bernardos in Blackwood to slash everything down to 50p, right?
But are they doing the charity any justice by what they're doing?
Like, for example, if I've got a pound item, that's valued at a pound, there's a pound.
I've got a ten pound item and I've got a hundred pound item.
If I take 75% of that, you've got 25p for a valued one pound item.
You've got two pound fifty for a valued ten pound item.
And then you're paying 25p for an item that would have been valued at a hundred pounds.
So that's a reasonable, proportional discount on the price that it would be worth or that another charity shop would price it up as.
So if, you know, if Sherlock ever took me to court, to the Human Rights Activist Court or the Blooming Supreme Court, then I would say to the judge and all of the public that's listening, you know, like Mark Zuckerberg and his trial or his inquiry that he had,
I would say, well, this is why I do it, because it's a proportional discount.
It's not a discount on everything.
And we're doing the right thing by the people who donate.
Is this my McDonald's, do you think, guys?
No, he's pulling off.
We're doing the right thing by the people who have donated the stuff that they think is valuable, which it is.
Everything has got a value to it, haven't it?
It's all useful stuff, even if it's free, it's still useful.
And then we're doing the right thing by the baby bank.
You know, and it's the right thing by the customer, because they're all... everything across the board is 75% off.
Some things are excluded.
Or we're still doing the right thing by the staff, because the staff are still getting it at the proportional discounted price.
So that's why we do it that way.
It might seem hard work, but that's how it should be done fairly and accurately.
And with integrity.
How many's in here?
20, is there?
How many are there?
About four?
Five, I think.
I'm on with my original copy, because I forget when I'm writing or when I'm talking.
If they don't make any sense when they get posted.
Oh, there's one coming in.
He's reversing down there.
They all go the wrong way in this thing.
I don't know why, but I'm thinking I'm spelling hello wrong.
H-E-L-L-O.
That's hello, isn't it?
Why does it not look right?
I might post these tonight, but it's cool.
Or I might do them in the morning.
I don't know what the web is like in the morning.
If it's tipping down, everyone will want to do it.
And they'll get wept.
We'll put 10% extra discount with this card, so they'll get 85.
I won't put one through the door, so people won't go fine with a flytip in.
Won't bother with them, is it?
She was on the pedo's thread anyway.
She was.
So that's obviously why they're just dumping stuff outside our gate, because they think they can.
He won't protect you.
He won't protect you when the shit hits the fan.
Like that Natalie, when she kicked off.
And she said, I've had all my websites shut down and all of this shut down and ba-ba-ba-ba-ba-ba-ba.
We had his charity shut down, what's he going to do?
Fuck all.
Fuck all.
Sweet fuck all.
So he removed his post, didn't he?
Off Facebook about HTC.
So I'm wondering if he was given a community resolution order as well.
Because he wouldn't be allowed to post, would he?
Or...
Well, no, it's not going to go to court, because they signed a community resolution order according to him.
But that'll come up on an enhanced EBS check.
Don't sign nothing.
If a police officer tells you to sign nothing, you say I'm not signing nothing until you've got a warrant for my arrest, a warrant for anything else, and I've got a solicitor sat next to me.
And then I'll have a cup of tea and think about it.
So many people have been conned into signing stuff with the police.
You need to be careful.
And they don't tell you... they don't totally explain it to you either.
So...
I told him to give me a 99 pence burger.
I don't know if they're still 99p.
Chicken nuggets with sweet and sour dip, fries and a Sprite with ice.
Quiet, isn't it?
It's not too bad, this road, because obviously it's a quiet road.
But because the shop is open next door, and then you've got a couple of the takeaways open, and you've got a lot of delivery drivers back and forth, that actually is...
you feel quite safe because there's a lot of people about.
And now we've put some of these dickheads online, with their behaviour.
The dickheads don't come in anymore.
We had a few when we first started.
We don't know.
We need someone now to open up this shop, preferably before half past ten and Risca, because that's the time that we can get in.
Because we've got to make sure, see, that everybody else is in, in succession.
And for example, we used to make sure Blackwood was open first, then Pontypool, because somebody could ring in sick, couldn't they?
But now it's Pontypool first, and then it's a bit of a toss-up, really, between Caerphilly and Risca.
I went down to Risca on Saturday.
I should probably have done about the same, maybe, on Saturday.
I don't know.
How long until we've gauged it here?
Because I think, here, a lot of people still don't realize that we're actually on this street.
And people are like, oh, I found you.
It's like, you know, I put the address on the postcode, but then perhaps they don't come out, I don't know.
Sorry my writing's so bad, I don't have the best pen.
I've lost it.
And I have boxes of best pens.
There's not just one pen.
But I buy them in boxes of, like, twelve, and they're like...
I don't know, twelve, thirteen quid.
But it slows my writing down, and my writing looks a lot better.
Isn't it ridiculous reporting us all the time, that stuff?
You know, the thing is, like, it's taking up the council's time.
Like, they didn't need to come out today, but they had to come out because they've had a report.
And now, obviously, by law, they've got to come out.
So, you know...
Like, their pharmacies, whatever, they've got to come out.
But, like, can you see how much time they're taking up?
Like, all this drama and fuss and bother they create.
And they've got to keep getting the police out, you know.
The time they've started charging them for wasting police time.
Not just sending them on these courses.
Because if you sign a community resolution course, you've got to go on a behaviour course.
I haven't been on one.
I've been on a speed-in course.
But...
I don't know what these ones entail, so somebody let me know if you've been on one.
It's embarrassing, and I've got to go on a behaviour course.
Getting my mother now.
She got a stamp for the Christmas ones, I think.
If you've got any packs of Christmas cards you want, drop them off and we'll get them...
start giving them out...
end of November.
Because it'll take my mother a while to get them all stamped, see.
If any of our neighbours have ever got any problems with stuff that's going on in the shops...
because obviously I can't see everything.
I've got CCTV, but I don't sit there monitoring the CCTV.
I only look at the CCTV if I've got a problem.
But if you've got a problem, because I know we had a few...
didn't get on with the previous ones that were running Pontypool...
and they were a bit arsed with some of the neighbours.
We don't want that.
Or if there's a problem with it with anything, just let us know and we can...
try and deal with it as amicably as possible, can't we?
I've met some of the neighbours on the street, like they're lovely.
So, only the one.
Only the one family I've been over for.
Trouble is now, I've dropped these cards off now and everybody turned up with donate.
Oh, I didn't realise everybody was there.
That's our biggest problem that is, is the amount of stock in the shops.
It's our biggest problem.
Like I said, I need more football because most people come in and buy...
you know, a couple of things.
They're like, well, I don't know, I don't know.
And I come back and have a look, you know, and that's always good.
Of course, when they come back, they've usually got a bag of donations of them.
So, you know, you're always in that situation anyway.
You've got tons of donations everywhere.
Did he say anything about one McDonald's?
Sent photo.
I've got a code for the McEvee's.
I can't wait.
I've got food here, but I was like, oh my God, I don't want soup.
I want a McDonald's.
I'll be on the website now, I expect.
Eating a McDonald's while working.
Breach of data protection.
And benefits.
Dickheads.
Are they going to say next?
Yeah, what are they going to say next?
It's going a bit dark out there now.
I might need to get some of this stuff in.
Those signs that they put up to try and get us in trouble.
They've been taken off.
When they stole the van.
When they stole the van, the signs were in there.
I think that's where those leaflets were.
And maybe we've put them in there and perhaps that they'd gone.
Because Dan did go in the donation centre.
And I thought they were by my desk.
Boxes of them.
And he said he went right the way through where the desk was.
And he couldn't find them at all.
I've done 15.
No, no, no, not 15.
Unless there's more cards in there.
I think I'm writing a lot better than this.
But I'm just trying to do it quickly.
Waiting on my new electric blanket.
It's warmed up a bit now, hasn't it, this way?
I've got my books all ready for tomorrow.
And I can just sit here then.
If I have a late night and I'm not very good in the morning.
It takes me a while for the tablets to kick in.
But it means that I can have a quiet morning sat here.
Until the tablets kick in.
You know, just pricing the book.
I've washed the floor that side.
But I didn't get a chance to do it this side.
It's still a bit narrower this side.
Because it's quite a bit of a rubbery room.
They might go now just before Christmas.
Because we've got one that was in the van.
I thought we had three in the donation centre.
So we've got our five bikes all together.
I thought that's where the bikes were.
And then this one came in.
Well, I don't know.
There might be three in there.
And then we've got that extra one in the van.
Which was brand new.
Which was the brand new one.
And then we've got this one.
Do a swap next week.
And Dan will come up here.
Just so we're going over each other's work.
I think Sammy's going to do a swap with him.
On half term.
So when it's half term.
That's when she'll be back down Risca.
We'll do a swap.
Perhaps Dan will come over here and I'll go over Pontipool.
Pontipool's my favourite.
Where am I going?
Where are
my car doors going?
Nope.
Somebody taking something off to somebody.
One of our followers has just opened a shopping bar.
Good for the sound of it.
Like a second hand shop.
Or everything £3 I think they put on there.
That's good isn't it?
We were destined to go up there.
But they took so long to do the blooming lease.
It took me two months to do the lease.
And I come back and I said I've gone.
I've moved.
I'm where I want to be now.
I should have bought my calligraphy pens.
Because it would have been nicer.
But I am going with me.
So we'll just crack on and do it.
Going dark very quick.
Of course when I was here in the summer.
It was like 20 till 8 or 9 o'clock.
People were all asleep outside.
Alright I guess I'm a good in now.
Bring it closer to the door.
Maybe put it in front of the door.
And then people can't just walk in when the McDonald's have arrived.
I don't mind if it's the mother or something.
Family.
But weirdos I'm thinking.
So we should have three shops open tomorrow.
And I might do Risca and Pontypool on the weekend.
Don't forget we do over 60's discount.
Going to get some cards printed.
And my mum will laminate them.
And don't forget we're doing our raffles now.
So you'll be entered into a free draw.
It's all free.
Just for being a customer.
And it will be a £20 voucher at the end of the month for the shop.
And then we're going to do one online as well.
For people to tag their friends.
To try and get the awareness out about the shop.
I'm always going to do a blue day.
Where we always have something blue, won't we?
Just to highlight the baby bank.
We need to pick a date.
We have the day before Halloween.
What day is that?
Halloween is the 31st isn't it?
So it will be the 30th.
Everybody wear blue.
We want a day though when everybody is out.
So like a Friday or a Saturday.
When people are like...
In town and stuff.
And just doing their own you know...
Doing their own thing.
When everybody has something blue on.
And people are like...
Why is everybody wearing blue?
Is it a bit surreal?
What's for the baby bank?
That's what we want, don't we?
So should we do that?
That would be fun.
He was going a bit of techno then wasn't he?
Oh is it McDonalds?
Yes I have.
Yes it's number 61.
Another number 61.
That's my code.
Oh lovely.
Oh lovely two bags.
Is that lovely?
Thank you.
One of them is drinks I think.
Is what?
It's a drink.
Oh right one is a drink.
I see you put it in a different bag.
Alright okay no worries.
Thank you.
Yes it is.
Got a sprite with ice.
I'll just throw up.
Oh another bag.
KB.
Got a book.
That can go in the donation.
Nuggets.
So I've got to resell my cards.
That's a problem isn't it?
I'm opening it.
Oh what's happening here?
They've sent chips.
I've got extra chips.
Oh I don't know if I'm going to be able to resell these chips.
Did I win anything?
No just the...
Oh Mr Monopoly Meal.
Claimed via app.
Maybe I have won something.
I don't know.
Does it look like I won something?
What am I going to do now?
I've got too many chips now.
The chips are awful without the salt on them.
I haven't put any in.
I didn't ask me.
Got a sweet and sour dips.
Starving now.
If I could walk, post and eat chicken nuggets and dip them.
Coordinate all of that.
I'd go and do that.
Which is how I was going around.
Coordinate all that and open and closing the gate.
I don't know.
How much faster I go on my phone to have my torch on.
I might be better lit over there.
The work bed.
We're on this side of the building today because you hear them clanking and banging.
I've been over this side for ages.
Until I first started working.
What's on now?
Have we got any bloody festivals on and things now?
Bloody croissant markets.
It's the same stuff all the time, isn't it?
I can't understand how they're allowed to sell those toys, right?
That are done on the 3D printer.
Because trading standards tell us we can't sell anything off T-Mail or Sheen because it hasn't got the CE Max on them etc.
And therefore they could be dangerous or toxic.
Neither is the 3D toys.
Unless...
Yeah, 3D ornaments, yeah, but when they're making toys.
Unless the patent for the model contains the CE.
I don't know.
They said to us, you can't sell cookie cutters because you don't know where they've been and they haven't got the drink and...
What's it called?
The food safety sign on it.
It's like a drink and a fork.
But none of them have because it's printed on the cardboard in the UK.
So when you buy them from like Morrison's and Tesco's and all.
Well I said to them, I'm not happy with that.
Can I write on them?
Play Doh use so many of them.
What do you know?
Street de class, isn't it?
It's half a chip, you've gone mad, haven't you?
I wanted it, that was usual.
They told us I don't be a big Risca.
Eating a bit too fast, I am.
Chips aren't very nice.
They don't taste very nice at all.
Not the same as they used to be or the nuggets are they?
I don't know what to do now.
Problem is when I eat I feel lethargic.
It puts me off then.
So I'm like...
And then...
Give me a bit of time, like...
So say my shop is open, you know, like the window lights in the front.
Oh, I can see where it is.
It looks like I can just open this side, you know, not open the window.
And I haven't got a place to sit.
It's a red bin with no lid.
But I think it's still quite nice because it's got the ducks on it.
But it's full of bread.
So it's got to have a wash.
See, it's nice.
There's no lid.
But I'm sure somebody would have it for something.
Worst case scenario, we'd have it to keep stuff in.
I'm just not going in because it is a bit...
I think if I put the spot lights on, I'd be alright.
Oh, so yes, we've had a couple new customers in all of our shops, which is brilliant.
It's absolutely brilliant, isn't it?
Well, it is Friday now.
People are starting to see the real S now.
And not the fabricated S.
They're starting to see...
And not the leave, or whatever people say it.
Yes, there's been a lot of quite a lot of kids up and down the bar.
You know,
by putting their pictures on.
I don't like doing it, but by putting their pictures on.
Obviously, the parents have had a word with them.
But of course, the older boys said something to them, I think, as well, didn't they?
So obviously, they lost the...
A bit of peer pressure worked well on them, didn't it, I think.
All I want is a peaceful life, you know.
We get on with life and cycling.
Oh, I'm sure these Halloween costumes have gone quite fast now.
It's still a bit early for Halloween.
But people are starting to decorate, isn't it?
I love those giant scarabs.
The trouble is, we've got meddlers, haven't we?
So, you know, on the top, and then we've got meddlers.
That's what it does to me.
Makes me a little far-jerk.
I think that's all to do with the carbs, isn't it?