Oh, hi guys.
I've just found the book accents.
So I'll just put them up there now so they look nice.
So they're not for sale, those little plastic things.
I think we've got them off T-Mill.
They're all very expensive.
My battery's been charging, that's why we haven't done lives.
I've had some lovely customers this morning, but I've had... we've had stuff left out the front.
Don't leave stuff out the front, guys.
Pop it into one of the shops, but try and bring it in when we're here, not to inconvenience the other shops, okay?
But it would have gone because it was by the bin, and somebody would have taken it because they would have thought it was rubbish.
And somebody went through bags the other day.
Please do not leave bags outside any of our shops.
The bin dip is a rife.
We're not getting the donations.
So I've had lovely customers again this morning, and I've had one that was a bit of a nightmare.
Okay, I'm not going to say this for a while.
Oh, we've got an odd one at the moment as well.
Let me tell you about this odd one.
She messaged me a while back.
She was from Ebbw Vale, saying she wanted to comment on the post, and the messages I had off were a bit weird.
Anyway, so I thought, well, I'm not going to let you comment on the post because you're a bit weird.
So I said, well, if you want anything, just message me.
I didn't think any more of it.
Archived the messages.
I always keep all my messages because it jogs my memory of who I spoke to and what I spoke to them about.
So then yesterday, she's put up a post saying, oh, I don't like Jayne’s Baby Bank shop.
Blah, blah, blah, blah, blah, blah, blah.
It's going to burn down.
It's going to be like the magic cottage and burn down.
Well, it's not going to burn down.
Well, any shop will burn down.
Anything that isn't wet, right, will burn.
So the difference with charity shops, secondhand shops, thrift shops, antique shops, things like this, is that it's got oldest type of stock that might burn, might be more flammable than newer stock, and it's got lots of stock.
OK, that's the difference between this and a minimart.
And like tins wouldn't burn so much and bread wouldn't burn as much as clothes, would it?
So anyway, I've said to her, don't, why did you bother coming in if you've got a problem with our shop and just binned her off?
Didn't think no more of it.
Re-read the messages she sent.
Anyway, we think she turned up.
I don't know whether there's a communication difficulty and she is actually trying to be a customer or volunteer or something.
She's turned up at risk of shop, went to walk in the shop, took one look at that and gone, no, and walked off.
I don't know whether it's a communication problem with her or something else, I'm not sure.
It's a bit random that one anyway.
Oh yeah, are you alright?
It's all half price.
Oh is it?
But we only take card...
I thought...
Yeah, we only take card and contact, that's just for you to be aware.
We don't take cash payments.
Oh right, OK.
So yeah, I don't know if anybody knows that lady.
If you do know that lady, and it is a communication problem, can you let us know?
Because Daniel said he didn't even say two words to her.
Which, it's on the CCTV anyway, you know.
Because I looked at it just to make sure it was the same lady and it was.
So I don't know what happened there.
I don't know what's going on.
Lady from Ebbw Vale.
Red hair.
And I've said this a million times.
If you don't like our shops, don't come in here.
We're not bothered.
There's no skin off our nose.
We won't lose no sleep over it.
So then I had another guy come in.
He came in to me previously because he was nipping down one of the shops.
And he said, I've got a box of records in the car.
He said, I'm going to take them to the tip, Joanne.
I said, yeah, bring them in.
Really nice ones.
A nice box of 45s.
You know, they'll go well.
45s go well.
And they'll go well for us because we're three for a pound.
Ta-da!
Thank you.
They'll always go well anyway.
45s go better than any records.
So in between that happening, I had another guy come in.
Records, records, records.
I was telling him where the records was.
I said, these are the expensive ones in the cupboard.
All the others are three for a pound because I got two record shops feeding me with records at the moment.
Didn't even mention this other guy coming in.
So this guy then came in.
He brought me in from the car and the box was covered so there was no way he could see what was in the box.
Dived on the man as soon as he came in.
Are they records, mate?
Are they records, mate?
Are they records?
Dived in the box.
Started pulling these records out.
I was like, uh, and the customer didn't know what to do.
And he was standing there with a box of records which isn't light in his hands in the doorway.
And I was like, yeah, that's okay.
I'll take them in now.
You know, to the guys.
Just pop them down by there.
And he could not get this guy from rummaging through the box.
I could not get this guy from rummaging through the box.
And I said to him in front of the customer, No, they've got to be weighed and they've got to be accounted for, right?
We don't... that is one of my pet hates, right?
I hate that.
We've had volunteers that dive on donations as soon as they come in, right?
That's one of my pet hates, that is, right?
That's my no-no.
I've chucked people out over there because I've gone not...
I don't want them in here because they're just diving on the donations as soon as they come through the door.
They're not my donations.
They're not Dan's.
They're not Sammy's.
They're not Jan's.
They're not anybody's, right?
They are the baby banks.
They belong to the baby bank.
Okay, we are running this as an entity that serves the public.
Yeah, so those donations need to be treated with respect and they need to be dealt with fairly.
Okay, so they come in, they get weighed, they get sorted.
I've gone through this box.
I've got a box I've got to sort out to sort the sleeves.
And that's all I've ring-fenced from the box to put up for a fiver.
Really, really good ones, right?
Which I think will sell for more.
You know, Spandard Ballet.
White Snick.
These will go, right?
These will go for a fiver at least.
So the rest will be three for the pound.
Pink Floyd, right?
Pink Floyd fly out for a fiver.
Status Quo.
They'll go for a fiver.
This one I think might.
I don't know.
Generals and Majors.
I'm not sure, but I think it'll go for a fiver.
Sex Pistols will go for a fiver, right?
Pink Floyd.
Yeah, he'll go.
The Jam.
Yeah.
Oh, and I've got Michael O'Field Moonlight Shadows, one of my favourites.
Yeah, best guitar solo ever.
Pink Floyd.
I think that's the cover to it.
Motorhead.
They'll all go for a fiver each year, so.
Pink Floyd.
Might even do a Pink Floyd bundle, see?
Boomtown Rats.
They will go, right?
I know that they will go for a fiver each.
And it's my job to get the best possible price for those as a fundraiser.
There's fundraising for an entity.
Okay.
The others are three for a pound because there's things like...
Tina Turner.
She don't sell so well anymore.
Sorry, Tina.
You don't, you know.
Stevie Wonder.
He don't sell so well anymore, you know.
A lot of the records don't sell as well.
Like, we used to get quite a bit for...
Oh, I can't think now off the top of my head.
But now he's, like, worthless.
I used to get quite a bit for any of Jimmy Savile's records.
I can't sell.
I can't get rid of Jimmy Savile.
Perhaps I should put him on a dart board.
What do you think?
I can't think off the top of my head what his name was.
But he used to sell really well, but not anymore.
I used to get... not Neil Diamond, but somebody like that.
I used to get a Turner, a record for him.
But not anymore because his records are saturating.
His records are now saturating the second hand market.
So you can pick him up anyway.
I can't think off the top of my head what his name was.
So there's quite a few records there that primarily, right, I would have put up for a lot more.
But I've got to quantify how much room they take out, how heavy they are, right, and how well they're moving.
So rather than keep them back, ring fence so many of them back,
I'm better off letting them go three for a pound.
Like this one, it's a cabaret one.
Now that might have gone for ten quid, previously, a year ago, not anymore.
I've got a plastic spider off one of my haunted dolls I have.
So that would have gone for a tenner, previously, not anymore.
Records are now saturating the market.
I think Record Shops is going to be one that's going to go next.
That one will never sell.
Put money on that one, I'll sell it.
Val Doonigan.
Val Doonigan used to be a good one, not anymore.
There's millions of him.
Millions of second hand Val Doonigan records everywhere.
So unless he sells for like somebody who wants him for like artwork.
These are cute.
Artwork to put on the wall or like some sort of project or something.
Who's going to come in and buy Val Doonigan?
Not many people.
I don't even know what he sings.
Right?
I don't even know what Val Doonigan sings.
So...
But that...
Number one, it looks really bad in front of a customer when people are going through bags and boxes.
And I hate it when you see them in the charity shop and they run out the back to see where the donations are.
And they're in there straight away, you can see them.
And...
The other thing is, because we don't, we don't do it, you know.
Lisa's online there now, she'll tell him.
When donations have come in before, we've weighed them, we've just put them there and written the weights on them.
She'll tell you.
Right?
We just leave them there until one of our pricers and sorters come in to sort them out.
But that could put off that customer ever coming in, donating to us again.
As well.
Because...
Number one, the box is heavy because it's got records in it.
Number two, he was afraid he was going to drop it.
And he's created a problem within the shop and I've had to just move the man out of the box, take the records off him and put him out in the kitchen.
I've said thank you to the man, but not how I normally would have had a chat with him because I've had to deal with this guy in between.
But do you see how that could put off that gentleman ever bringing something to us again?
And it was easy for him to bring stuff to us, he said.
Because I'm clearing out, I can just park there and I can just run the boxes in.
So, you know, we don't want to be putting off donators and potential customers, you know.
Plus it looks bad if another customer was walking in and I'm having to chuck a man out of a box.
You know, and they're taking the box off the other guy and getting it out the back out of the way, away from this guy because I need, legally I need to prove what donations I've added and what is going out, don't I?
So we do that by... where's the book?
Oh, I can never find this book.
We've got the book.
Well, you've seen us when you've been in here.
We write everything down, all the sales.
I give out free nappies today as well.
So I've written down free nappies now.
Free nappies.
Yep.
So we, you know, we weigh it when we come in.
Rough description of what it is.
And then obviously it goes out and we record it that way.
OK, so we do that to prove how much we're taking in.
But, you know, and he's in the box and he's like, really?
And the guy is like, I need to put the box down.
I need to put...
and I keep saying to this guy about four or five times I've had to say to him, you can't take them now.
I can't sell them to you anyway.
They need to go out to the back to be checked.
Because it could be something in the box that's been withdrawn from sale for safety reasons.
Couldn't it?
Could be something in the box.
There was a broken record in the box.
He could have cut himself on it.
I haven't had to say it for a while.
We used to get it a lot in Pontypool.
We had one woman that used to come in, Remy, and she used to pull all the bags out.
As soon as she walked through the door, if she'd seen a black bag, she'd be in it.
Ripping the bags, pulling them out.
I used to go blooming nuts on her.
We've stopped her coming in now, anyway.
And she's the one that I've caught up the bins pulling stuff out all of the time.
She's the one who rips all the bags up the bins in Pontypool.
But yeah, it does my head in.
Because we're at the stage right now where we need more shops, and we can't put any more stock out because we're at capacity.
So we're literally pricing stuff, packing it in boxes as tightly as possible, and then putting it in storage and writing, Priced, weighed, priced, sorted, ready to go on the boxes and what it is.
So it could be that these donations come in and they don't get put out for you.
But we can't have that.
Because that guy, you know, he could have put that guy's back as well.
Because he's standing there holding a box of records, and he's like leaning on the box, ripping stuff out.
I haven't had that for a long time, somebody diving in donations as soon as they walk in through the door.
And when it's a customer, it's a nightmare.
Because there's no way, like, even if that guy has said, Oh, I'll give you £20 for that record, there's no way I would have sold it to him then, because that's against our policy.
Hadn't been weighed, it hadn't been logged in, hadn't been restricted, checked.
I just go, no, no.
Because I've got to stick by our policies, and the policies are required by us as well.
It's like when people come in and they say, Can you keep all your Elvis stuff for me?
No.
I can't, because it has to be distributed fairly.
Or, can you keep all of your Gloria Estefan stuff?
Or, can you keep all your rugby shirts for me?
No.
Can you keep all your teddy bears for me?
No.
Number one, I haven't got the time to be collecting this stuff for you.
I'm busy.
And number two, it's not distributed fairly.
And it has to be distributed fairly, and everybody has to have a fair chance of buying it.
And this is why we put a restriction on it for the volunteers as well, that there are things that would be restricted.
I wouldn't restrict the three for a pound record, because we need them gone.
But these ones would be restricted for two weeks, because we know we can make up to £5 a record.
So that's £5, £10, £15, £20, £25, £30, £35, £40, £45, £50, £55, £60, £65, £70.
That's £70 there, right?
That would probably go into nappies.
You could get quite a few packs of nappies for that.
Food banks, or running costs.
And that would be half a day of rent for one of the shops.
So it would be on a restriction of a half price only.
They couldn't take it on allowance, and they couldn't take it on 75% discount either.
For two weeks.
Because the two weeks is a reasonable amount of time for other customers to come into the shop from all walks of life and view it, isn't it?
And I think that's the right way to do it.
If they want to buy it at 50% off as a customer, they can.
We don't restrict them totally from buying it.
But if they want it free on allowance, or if they want it on 75%, they have to wait the two weeks.
Which I think is fair.
Because it gives us a fair chance as well.
Fundraising, and all the customers from all walks of life get a chance to purchase it.
And that's how it should be done.
But other than that, we've had lovely customers in.
Oh, a lady came in and bought the big picture.
A lovely picture outside with the sparkly bits on.
Of New York.
I think it was New York Skyline.
It was nice, I like that.
Lovely.
When she brought it back.
I forgot what it looked like.
I've been putting it out all week.
But I really hadn't had a really good look at it for a week.
I've just been putting it out.
And it was lovely.
I'd like old sparkly gems on it.
Really nice.
So yes.
Can you see my point?
How that could put off a customer donating to us?
Because they're like, I ain't going there again.
Because that guy was all over me.
Especially if it had been a lady maybe.
It might have been even worse.
Because they'd have been like, why aren't you going in there again?
You know.
This guy was a big tall bloke.
But you know.
He was like trying to get in.
And you know what it's like to get in anyway.
Right?
And he's trying to get in with a box of records.
And he's got this guy in the record.
And he's like...
You know.
And he put them on my chair.
And the guy was still going through them on my chair.
Four times I had to say to him.
Shift.
You know.
And he was like edging around.
Like to stop me by her.
Right in this little gap.
Like stop me from intervening with the box.
Unbelievable like.
So I just stood there in the end.
I just stood there and said right.
But like I can't say anything.
Anyway come on.
Move.
You know.
So hopefully.
Hopefully they'll both come back.
But hopefully.
You know.
I would never.
I don't know about you.
But I would never go into a charity shop.
And if I seen black bags by their counter.
Or by the stairs.
Or by the back room door.
I would never start rooting through it.
Would you?
I don't know.
I mean I volunteered in charity shops.
And second hand places.
And fundraising.
And you know school feats.
And jumbo sales and stuff.
For people.
For churches.
Anyway so.
Maybe it's because I know that they come in.
And then they have to go and be logged.
And sorted.
Perhaps subconsciously.
But I would never just rummage through a bag of stuff.
If I seen something out the back.
Like through the doorway.
If I seen something out the back.
And I was like.
Oh how much is that shelf?
Is it for sale?
Yet.
But I would appreciate the fact that they would say.
Oh it's not for sale yet.
We haven't worked it.
And I say.
Alright.
Okay.
Let me know when you're putting it out.
I'm interested.
That's what I would say.
But I wouldn't say.
You know.
I can remember Newbridge Charity Shop.
I had my name on them.
A shelf.
And they said.
She said.
When I get another shelf.
And you can have it.
And she put my name on the back of the shelf.
But it was like.
It must have been six months.
And she rang me.
Or she rang my mother.
I think.
And.
My mother said.
You've got a shelf.
In Newbridge.
I was like.
Oh.
Is it the book shelf?
I said.
Yes.
Yes.
I'll have it.
I'll have it.
So.
And they delivered it for me.
It was a while back.
That was a lovely shelf.
It's a nice one.
It's all like ornate and morave.
Nice.
Proper wooden book shelf.
Um.
I'm not sure.
If somebody gave me another one then.
And it was the same one.
You know.
So I've got like two of the matches.
I can't remember now.
Um.
So yes.
So I don't know what's going on with this woman with the red hair.
I don't know whether she.
Because she's.
You know.
Even after I've said to her.
I bugged her off yesterday.
She's turned up.
And she's looked it down and gone.
No.
Moked off.
I don't know.
I don't know.
We do attract some people.
So I don't know whether she's trying to volunteer.
Or whether she's trying to be helpful.
And it's not working on her level.
I don't know.
I don't know.
I just think it's bizarre.
Seems to be travelling around the shops.
Because she's done Pontypooling.
And she's done Riscas.
So you do your next.
Like I said.
Anyway.
I don't know what's going on with her.
I can't.
She doesn't look like.
You know.
Not that you have to look like something to have any learning difficulties.
She doesn't come across like that.
But.
I don't really understand her messages she's sending me either.
And I've sent them to one of my other volunteers and staff.
Like.
To see if I'm misreading it.
Which I often do.
Because I value other people's opinions.
And they're like a bit odd.
Bit of an odd one.
So.
So yeah.
I've got a car full of donations.
We've had off another charity shop this morning.
Thank you very much.
Oh yeah.
And don't leave them outside guys.
They get rummage through.
Like I was lucky this morning.
I took a picture.
Yeah look.
They would be there.
I've got them.
Well I'm assuming I've got them all.
I might not have them.
They would be the bin.
The thing is.
The bin man will take them.
Because their job is to clear the street.
Right.
He would have just taken them.
Because he would.
But the other thing is.
He might have thought that I dumped them there.
Because these look like charity shop stuff.
I don't want to get a fine.
You know.
When we've got our own collection service sort of thing.
For rubbish.
And the other day.
I can't put the other one up.
I don't think.
Because I've done a video of it.
I'll put the video up after this.
There was trainers everywhere.
All over the street.
Now the day before that.
I went out.
And there was like a French connection top.
One of it was.
Right.
So.
I thought well that seems a nice top.
To just be chucked.
By here.
Right.
And it was like.
Because I think I picked it up.
And binned it eventually.
Because it was bad.
But it was out by here.
Like in this little bit.
But all like dirty.
And all like screwed up.
I thought well that's odd.
Isn't it?
You know.
There was just one t-shirt.
So anyway.
I think I picked it up.
And put it in the bin.
I can't remember.
But like there's batteries.
Like this morning.
I've picked up a load of batteries.
Outside here.
And it's like.
Weird if they come from.
Sort of thing.
But then.
When I came the day after.
There was trainers and all down the lane.
I've picked up where I can.
Some of them I couldn't get all the bits for.
So I think.
Some people are leaving donations outside here.
Don't.
Because they're getting ransacked.
Right.
We don't bring any donations in.
From about ten past ten to the shops.
Because we're not open.
But Dan had a pile as well.
Don't know if I've got his picture.
Outside.
Pontypool shop.
I think it was Wednesday.
No I haven't put the picture.
I haven't got the picture on yet.
I haven't downloaded it.
No.
I haven't got it.
But don't leave them outside the shops guys.
Because they're just getting kicked around everywhere.
And stolen and all the rest of it.
Right I've got to go now.
My battery's going.