I'm looking for a Rolex.
Anything in particular?
I like the finer things, so I like something with a diamond bezel.
Let me see this one right here.
Absolutely.
You guys carry papers for these?
On some of the watches, none of that one in particular.
What is my assurance that this will be real?
Most of us are certified gemologists.
We can pretty much help.
You're a certified gemologist?
I am not, but I have some on staff.
Bob!
Flanking him are his two children, Seth and Ashley.
Well, I can tell you right away, these do not look like diamonds.
Well, they're aftermarket diamonds.
And you're a certified gemologist?
Yes.
And how much are you asking for this?
It's 6,000.
6,000?
For a fake Rolex?
What's fake?
The movement.
Real?
With all the respect, this is not even running.
You know why?
Because there's no battery in it.
Because it's all movement-based.
So if you shake it, it'll move.
In one of America's most economically challenged cities.
Customers walk through the doors carrying everything from vintage guitars and military memorabilia to wedding rings and rare collectibles.
Are you serious?
I'm really inclined to call the Better Business Bureau.
Perfect.
We have an A-plus standing.
This watch is not real.
So do you want to buy it, sir?
Why are you lying to me about this watch?
...and a patient storm out in fury when their asking price is denied.
You're insulting my intelligence.
You're insulting my intelligence.
No, I'm sorry.
I'm sorry.
You're insulting my story.
You're insulting me.
We are not doing business.

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